• "We only hire experienced people, so they don't need any training." - some managers
  
  
  • The flaw here is that if these people have five, or ten, or more years of experience, the odds are they are five, or ten, or more years out of date
    

    • Working under old habits, assumptions, and understandings

    • Unaware of new options, products, techniques available

    • Some people do some learning on their own, but most are too swamped to keep current in this fast changing business
      

    • Then management calls legacy systems "inflexible"!

  
  
  • Training your experienced people in the latest capabilities provides many benefits:
    

    • Staff learns how to accomplish work more efficiently and effectively

    • Developers can use the latest available technology, probably saving money, certainly producing applications that are more in tune with current trends 

    • Morale and productivity may increase significantly - your brightest people are the ones looking for new ways to do things; spending time and money on training sends a strong message on your belief in your people

  
  
  •  Formal training programs are more effective than "informal" encouragement:
    

    • A well-organized class can, in the space of a few days, provide answers, insights, and skills that each person would have to search on their own to find

    • Classes can be tailored to teach local procedures and practices: everyone learns the way your installation has established

    • With informal training, there is always the temptation to skip it: fires to put out, emails to answer, meetings to attend; a formal class encourages attendance for a short period of time for a long lasting payback

  
  
• So check out our advanced courses, as well as introductory courses where the topic is new to your people

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This page last updated: 27 January, 2010
Copyright © 2010 by The Trainer's Friend, Inc.