Course Description

Business Analysis and Requirements Gathering

This course: course objectives; course outline;
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Benefits

The student will learn the importance of interviewing end users of a system to drive out system requirements as the foundation of good business systems analysis.

Audience

Analysts, developers, managers, clients and other individuals involved in business analysis and systems design. This course is designed for the labs to be done with small teams. Minimum enrollment: 6; maximum enrollment: 12.

Prerequisites

None required, but some familiarity with business systems would be helpful.

This course is not available for licensing nor for RCT.

• Business analysis concepts
• Business System life cycle
• Analyst responsibilities
• Customer responsibilities
• Principles of communication
• Feedback and listening
• Understanding communication styles
• Dealing with emotion
• Planning
• Project scope definition
• Analysis
• Data modeling
• Diagramming techniques
• Database design
• Application design
• From requirements to code specifications

Exercises

There are four group and paper exercises; no hands on computer work is done in this course.