Policies

Class size

We normally limit class size to 16 students. We will allow up to 8 additional students for a surcharge, if the course style and content allow it and the instructor permits it.

For some non-lab courses, we may allow more than 20 students. This must be pre-arranged.

For a consortium class, we have a minimum class size of 10.

Cancellation

If you cancel a scheduled class with less than three weeks before the start date, we will bill you 50% of the class price plus the cost of any non-refundable airfare the instructor may have purchased.

If you cancel with less than two weeks before the start date, we will bill you 75% of the class price plus the cost of any non-refundable airfare the instructor may have purchased.

If you cancel less than one week before the start date, we will bill you the full class price.

Student drop

If a student enrolled in a scheduled consortium class drops out with less than three weeks before the start date, we will bill you 50% of the student tuition unless we are able to fill the empty slot.

If a student enrolled in a scheduled consortium class drops out with less than two weeks before the start date, we will bill you 75% of the tuition unless we are able to fill the empty slot.

If a student drops out of a consortium class with less than one week before the start date, and we are unable to fill the empty slot, we will bill you for the full tuition.

Consortium classes - free seats

A consortium class is a class hosted by a customer who is willing to allow students from other companies to attend. This way, even if the host does not have enough students to justify a class just for them, they can still get the training.

The host company gets priority enrollments. However, there must be at least 10 students in a consortium class to hold the class. So there is a possibility that a scheduled consortium class could fall through.

Also, if no outside students attend, pricing will revert to the per-class rate.

On the other hand, if a consortium class does hold, and there are outside students, then the hosting company gets one free tuition (two if the total enrollment is 12 or more).

The charge to the host company is figured as follows: we calculate the per-student rate and the per-class rate; then we take the smaller number and subtract the free tuition(s).

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